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Here, you’ll find simple guides, how-tos, FAQs, and all the support you need in one place.

Help &
Support Hub

Whether you’re troubleshooting a device, preparing for a repair, or looking for tech tips, you’ve come to the right place. Our Help & Support Hub is designed to make your life easier, especially if you’re not tech-savvy.

FAQ

Frequently
asked
questions.

01 I need help with my device. Where should I start?

If you’re unsure what’s wrong or need advice, start by browsing our repair services or visit us in store. We handle phones, laptops, tablets, TVs, and more.

No booking is necessary. You’re welcome to pop in with your device during opening hours. If you’d like to check part availability or ask about something specific, feel free to call first.

We accept cash, card, and contactless payments in-store. Gift vouchers are also accepted — ask at the counter for more details.

We accept cash, card, and contactless payments in-store. Gift vouchers are also accepted — ask at the counter for more details.

User Guides & How-To Articles

Step-by-step instructions for common tech issues.

Troubleshooting & Repairs

Learn how to identify and fix basic problems yourself.

FAQs

Get quick answers to the most common questions.

Preparing for Service

Step-by-step instructions for common tech issues.

Delivery & Collection Services

Information about how we deliver, collect, and recycle electronics.

Returns, Refunds & Warranty

Everything you need to know about our policies.

Troubleshooting & Repairs

Before visiting us, check out these quick-fix guides

If the issue persists, book a repair service or visit us in-store.

User Guides &
How-To Articles

How else can we help

Additional Services

(Ask at the Counter)

  • Device Recycling
  • In-Store Technical Support
  • Custom PC Builds & Consultations
  • Business IT Solutions